Frequently Asked Questions
Thank you for considering Castle Rock Housekeeper to be a part of your home.
Here are a few answers to the most frequently asked client questions:
We provide all supplies and equipment to complete the work in your home. If you prefer for us to use your equipment, just let us know.
We provide and use natural cleaning products to complete the work in your home. We believe in keeping both you and our staff healthy and happy.
We are fully insured and everyone that is employed by Your Housekeeper Colorado, LLC dba Castle Rock Housekeeper has passed a background check.
We believe in paying our staff over market rates for their work while remaining a tip-free organization. You will never be prompted for gratuity on our invoices.
We understand your time is valuable, and we commit to being at your home on time, on the day of the service. We only reschedule under extreme circumstances.
Above all we want you to be happy. If for whatever reason you aren’t, we promise to work with you to make it right.